Freeze, Thaw or Cancel

If you have an existing membership you can freeze, thaw, terminate, or update your billing information with just a few clicks.

Freeze/terminate requests for the following month must before the 25th. The freeze fee is $9/month.

Freezing your membership allows you to avoid paying a $45 enrollment fee upon reactivating your membership. If you cancel your membership and would like to sign up again, you will have to pay a $45 enrollment fee.